One Nevada Credit Union has an available position for a Collector!  Join our amazing collections team if you meet our minimum qualifications:

DUTIES AND RESPONSIBILITIES

Collecting                                            75%

·                  Communicates, verbally and in writing, with delinquent members to negotiate arrangements for repayment;

·                  Performs skip-traces to locate missing members to obtain payment;

·                  Verifies assets for pending legal action;

·                  Proposes accounts for repossession, court action, and foreclosure proceedings;

·                  Obtains asset searches from the County Assessor Office;

·                  Reports on the status of delinquent accounts to the Assistant Vice President Collections or Collections Supervisor; and

·                  Performs other duties as assigned.

 Clerical                                                25%

·                  Orders and reviews credit reports;

·                  Prints and mails online collection system letters and notices;

·                  Writes letters to members and creditors;

·                  Researches delinquent accounts;

·                  Types online collection documentation; 

·                  Submits lines of credit to be revoked to Assistant Vice President Collections or Collections Supervisor;

·                  Makes data changes on member accounts;

·                  Transfers funds to make delinquent loan payments;

·                  Documents all member contact and collection efforts on the online collection system;       

·                  Transfers funds for NSF checks and negative shares; and

·                  Performs other duties as assigned.

QUALIFICATIONS

Knowledge, Skills, and Abilities

·                  General knowledge of collection methods, practices, and techniques;

·                  General knowledge of State and Federal laws pertaining to collections;

·                  Skill in the operation of online collection system;

·                  Skill in the operation of a personal computer to include Internet/Intranet use, operating system, word processing, spreadsheet, presentation, calendar, and scheduling software;

·                  Ability to follow-up on arrangements for repayment;

·                  Ability to be accurate, thorough, and task-oriented with a capacity for routine;

·                  Ability to accurately completed paperwork documentation;

·                  Ability to communicate effectively, both verbally and in writing;

·                  Ability to maintain regularly scheduled attendance;

·                  Ability to establish and maintain effective working relationships with other employees and members; and

·                  Must be able to relate appropriately to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instruction, and communicating with others; and (c) respond appropriately to constructive feedback from a supervisor.

 Education and Experience

A high school diploma or GED, plus one year progressively responsible experience in collections.