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Employee Relations Specialist
Remote - USAbout NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
NetApp's Human Resources department is looking for an experienced employee relations investigator with deep US employment law knowledge and global investigations experience across AMER, EMEA, and APAC, with primary focus in AMER and EMEA. In this role, you will provide expert-level consultation, investigation, and resolution of employee relations issues and conflicts with limited supervision and the ability to serve as a peer mentor. You will also assist the Director of Employee Relations with building and refining consistent and streamlined processes, develop, and deliver proactive training, and find innovative ways to utilize data trends for the benefit of the function and business.
Key Responsibilities
Investigations
- Manage complex employee relations related investigations with limited supervision, end-to-end, including allegations of discrimination, harassment, retaliation, bullying, misconduct, bias, and other inappropriate behavior across NetApp locations within the Americas, Asia-Pacific, and Europe, with particular emphasis in the Americas and Europe.
- Demonstrate a strong understanding of, and dedicated adherence to, confidentiality, neutrality, and other employment law and workplace investigations best practices.
- Exercise strong professional judgment, emotional intelligence, and collaborative communication with investigation parties and cross-functional partners in HR, Legal, and the business.
- Articulate findings to the business in the form of fact-based conclusions and recommendations that look towards broader organizational health improvements and long-term solutions that fix root cause issues.
- Capacity to handle high-level cases and manage a volume of 20+ cases at any given time in addition to assisting and mentoring other ER investigators as a team lead.
Proactive Training, Case Management, Conflict Resolution, and Coaching
- Coach on best practices in performance management, RIFs, organizational design, and other separation issues.
- Develop and deliver training content and programs for various audiences using cutting-edge learning and development modalities on topics including compliance policies, performance management, employment law, manager learning and development, and effective conflict resolution and communication best practices.
- Organize and direct global case management compliance initiatives in Navex Ethics Point, discern systemic issues, and creatively utilize data to help develop long-term and proactive solutions.
- Practical experience with conflict resolution consultation, coaching, collaborative problem-solving, and mediation to resolve workplace conflict effectively between employees and managers.
Job Requirements
- 10+ years of experience investigating and advising on employment-related matters and/or leading an investigations team.
- Experience independently conducting, documenting, and presenting investigations that will withstand legal scrutiny and promote consistency in multiple jurisdictions
- Experience presenting findings and recommendations to leadership or those with dissenting opinions and skill in influencing leadership to adopt best practices
- Experience working independently, acting on priorities, and exercising proven judgment around key issues balanced with collaborative relationship management skills in a highly cross-functional environment.
- Familiarity with facilitation, mediations, and/or restorative justice processes
- Learning and development knowledge around content development and delivery
- Experience practicing labor and employment law and identifying relevant legal risk
- Project management experience both at a strategic and tactical level
- Management or team lead experience
- Strong problem-solving, analytical, critical thinking, influencing, and organizational skills with great attention to detail, a growth mindset, and ability to adapt in rapidly changing environment.
Education & Experience
• 12 years relevant experience required
• Juris Doctorate and experience practicing labor and employment law, preferred
• Formal training in workplace investigations and/or AWI certification, preferred
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
USA Only:
The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is [$155,250} - [$208,780]. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU’s).
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Equal Opportunity Employer*
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO poster (PDF). NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
State-specific postings/notices to applicants regarding contract compliance can be found here in English and here in Spanish, and fair employment practice information can be found here.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy (PDF) before you submit any personal information to us.
NetApp may use an automated employment evaluation tool or similar tool as one of several tools, actions, and/or steps to assist with NetApp’s review of candidate applications for various hiring needs. Currently, when addressing certain hiring needs, NetApp uses the Eightfold tool which can provide an initial ranking of a candidate’s skills and experience, based on information provided by the applicant in the application and/or supporting documentation, in comparison to the NetApp designated key requirements of a specific role. Additionally, the tool may be used to help review and /or rank internal employees seeking promotion or other internal mobility.
An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model.
Candidates may request an alternative selection process which will not be subject to the Eightfold matching tool or to any electronic automated employment evaluation by contacting NetApp at careers@netapp.com. To bypass the Eightfold matching tool or any electronic automated employment evaluation, you must include a resume and job ID with your email to careers@netapp.com and you must include in the subject line of your email: Data Privacy Request. Candidates who have questions or want to request additional information on the source of data, type of data, and/or collection of data related to the candidate review process should contact NetApp at careers@netapp.com
*Applies to applicants for employment in the United States.